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Frequently Asked Questions

What Are ArtScarves?

  • ArtScarves feature the art of Lindsay Lalla, and are printed and sewn by hand in Montreal, Canada.
  • Fabric: chiffon (made from 100% polyester fabric): light weight, semi-sheer, with just a bit of sheen.
  • Care Instructions: handwash in cold water, lay flat to dry, iron on synthetic setting, may shrink after the first wash.
  • If your scarf feels stiff, mist it with water and tumble in a low heat dryer for 5-10 minutes.

What Size Should I Get?

  • 26x26" - best everyday size - tie in a knot at the back and the point at the front will cover your neckline, keeping the ends at the back
  • 36x36" - special occasion size - if you don't tie a knot at the back, the ends can drape around your neck

Can I Return/Exchange My Scarf I Am Not Happy?

We want you to be thrilled!  If you receive your order and aren't completely satisfied, please contact info@artscarves.ca, and we will make it right.

How Long Will It Take to Get My Scarf?

Location Average Shipping Time Shipping Method
USA 7-14 business days USPS First Class Mail or Priority
Canada 7-14 business days Canada Post Expedited
International 10-21 business days USPS

All orders ship from Montreal, Canada.  

Will I Have to Pay Duties?

 Location Duties
USA
We handle the import of US orders, so US shipping addresses do not encounter surprise fees or duties (for orders under $800 value).
Canada

Canadian orders are not eligible for duties.

International International orders may or may not encounter additional fees when crossing borders.

 

Any Other Questions?

Send us an email, we'd love to help: info@artscarves.ca